At Super Slots, we take the privacy of every Filipino player seriously. This page explains exactly what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. We encourage you to read this policy in full before registering — if you have questions, our FAQ page covers the most common privacy-related queries from players across the Philippines.
Platform privacy highlights
When you register for a Super Slots account, we collect the personal details you submit in the registration form — including your full name, date of birth, email address, and mobile number. If you proceed to verify your identity as requiredby Philippine regulations, we may also collect a copy of a valid government-issued ID and a selfie for identity confirmation. This information is used solely to create and secure your account, comply with anti-money laundering requirements, and ensure that only eligible players in the Philippines can access real-money games. We do not use your registration details for any purpose beyond what is described in this policy. You may update your contact details at any time by logging into your account settings.
As you use the Super Slots platform, we automatically collect certain technical and behavioural data to help us improve your experience. This includes your device type, operating system, browser version, IP address, pages visited, games played, session duration, and in-app navigation patterns. We use this data to optimise platform performance, personalise game recommendations, and detect unusual activity that may indicate fraud or account compromise. Activity data is stored securely and is never sold to advertisers or unrelated third parties. If you access Super Slots via our mobile app on an Android device, we may also collect app-specific diagnostics to help us resolve technical issues faster for Filipino players on local mobile networks.
When you make a deposit or request a withdrawal, we collect the transaction details necessary to process your payment — including the amount, payment method, and transaction reference number. We do not store full card numbers or online banking credentials on our servers; payment processing is handled by certified payment partners who operate under their own strict security standards. Transaction records are retained for the period required by Philippine financial regulations and are used to resolve disputes, process withdrawals accurately, and produce account statements on request. If you have questions about a specific transaction, our support team can assist you — visit the FAQ page for guidance on common payment queries.
Super Slots uses cookies and similar tracking technologies to keep you logged in between sessions, remember your language and display preferences, and measure how different parts of the platform are used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which games and features are most popular among Filipino players so we can prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use cookies to serve third-party advertising on our platform.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have specific rights regarding the personal data we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold on your account, and the right to correct any inaccurate or outdated details. You may also request that we restrict the processing of your data in certain circumstances, or ask us to delete your account and associated personal data, subject to our legal retention obligations. To exercise any of these rights, please contact our support team using the details provided in the footer of this page — we aim to respond to all data requests within 15 business days.
We will never sell, rent, or trade your personal information to third-party marketers. Data may be shared with regulated service providers — such as payment processors, identity verification partners, and fraud prevention services — only to the extent necessary to deliver the Super Slots platform to you. Any third party that receives your data is contractually required to protect it in line with Philippine data privacy standards. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission as required by law.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance rules. When data is no longer needed and retention obligations have been met, we securely delete or anonymise it. All personal data stored on our servers is protected using industry-standard encryption, access controls, and regular security audits. Our technical team monitors the platform around the clock for suspicious activity, and access to player data is restricted to authorised personnel only on a strict need-to-know basis. We strongly encourage you to use a strong, unique password for your Super Slots account and to enable any additional security features available in your account settings.
Your data is safe with us. Join thousands of Filipino players who trust Super Slots for secure, mobile-first gaming — slots, live casino, and sports betting all in one place.